Last updated: October 11, 2026
Every Groovela order ships with tracking. Here's where to find it and what each step means.
Find your tracking link
- Shipping confirmation email. When your order ships, we email you a tracking link. Check your spam or promotions folder if you don't see it.
- Your account. Sign in with the email you used at checkout to see each order, its status and its tracking.
- Order status page. The "View your order" button in your order confirmation email opens the same status page.
What each step means
- Order confirmed. We've received your order and payment.
- In production. Your piece is being printed, checked and packed. This usually takes 2 to 5 business days.
- Shipped. You get an email with the tracking link. Tracking can take 24 to 48 hours to show movement.
- Delivered. Most US orders arrive 1 to 3 weeks after you order, depending on the piece. See the Shipping policy for details.
Two tracking numbers?
If your order mixes pieces made in Los Angeles and by our international partner, it ships in separate packages. Each one has its own tracking link and may arrive on a different day.
Still no sign of it?
If tracking hasn't moved for 7 days, or your package is more than 7 days past its latest estimated delivery date, email support@groovela.shop with your order number and we'll take it from there.