Terms and Conditions

Last updated: October 11, 2026

These Terms and Conditions ("Terms") apply when you visit groovela.shop or buy from Groovela. By placing an order you agree to them. Please read them together with our Shipping policy, Returns policy and Privacy policy.

1. Who we are

Groovela is a trade name operated by Diego Curmina Escalante, Calle 17 #15 IMI, 24560 Campeche, Campeche, Mexico. You can contact us at support@groovela.shop.

2. Using this site

You must be at least the age of majority where you live, or use the site with the involvement of a parent or guardian. You agree not to use the site for anything unlawful, to interfere with its security or operation, or to copy or scrape its content.

3. Products

We describe our products as accurately as we can, including fabric weight, composition, cut, print method and measurements. Colors can look different from screen to screen, and printed garments can show small variations in color and print placement. Each piece is produced for your order.

4. Prices and payment

Prices are in US dollars and don't include sales tax or, for orders under $85, shipping. Both are shown at checkout before you pay. Payments are processed securely by Shopify and its payment partners; we never see or store your full card details. If a price is clearly wrong because of a typing or system error, we may cancel the order and refund you in full, even after confirming it.

5. Orders

Your order confirmation email confirms that we received your order. A contract is formed when we accept and begin producing it. We may refuse or cancel an order, with a full refund, if a product is unavailable, if we suspect fraud, or if we can't deliver to the address given.

6. Shipping and delivery

Delivery estimates, costs, tracking and what happens with late or lost packages are explained in our Shipping policy. Estimates are not guaranteed delivery dates. If we can't ship within the time we told you, we'll let you know and you can cancel for a full refund.

7. Cancellations, returns and refunds

Because each piece is produced for your order, we don't accept returns or exchanges for change of mind or size. Misprinted, defective, damaged or wrong items reported within 7 days of delivery are replaced or refunded. Full details are in our Returns policy.

8. Giving back

Where the site says part of an order goes to a cause, donations are processed through our donation partner, ShoppingGives, and sent to IRS-registered 501(c)(3) nonprofits. The amount and how it's calculated are stated on the site and at checkout. Optional round-ups are paid by you and are not refunded once sent to the nonprofit.

9. Intellectual property

All graphics, text, photos, logos and the Groovela name on this site belong to Groovela or are used with permission. Buying a product gives you the garment, not the right to copy, resell or reproduce its graphic.

10. Reviews and messages

If you send us reviews, photos or messages, you confirm they are yours and you allow us to use them to run and promote the store. We may remove content that is unlawful, offensive or off-topic.

11. Third-party services

The site relies on third parties such as Shopify (store and checkout), payment processors, carriers and ShoppingGives. Their own terms may apply when you use their services, and we aren't responsible for their sites or content.

12. Disclaimer

Journal articles and wellbeing tips on this site are general information, not medical, psychological or professional advice. Apart from the commitments in these Terms and our policies, the site and products are provided "as is", to the fullest extent permitted by law.

13. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim related to an order is limited to the amount you paid for that order, and we aren't liable for indirect or consequential losses. Nothing in these Terms limits liability that can't be limited by law, or your rights under the consumer protection laws of the state where you live.

14. Governing law and disputes

These Terms are governed by the laws of Mexico, without affecting any mandatory consumer protections of the place where you live. If you have a problem, please contact us first at support@groovela.shop and give us 30 days to try to resolve it informally.